Privacy policy

Last Updated: October 28, 2026

ruiheblg respects the privacy of customers and visitors to our online store. This Privacy Policy describes the types of personal information that may be collected, how it may be used, and when it may be shared.

Our online store is powered by Shopify.

1. Personal Information We Collect

Depending on how you interact with our store, information collected may include:

Contact information, such as your name, email address, telephone number, and billing or shipping address.
Order information, including products purchased and transaction-related records.
Customer support communications and information you provide when contacting us.
Technical and usage information, such as device information, browser information, IP address, and website interactions, where collected through our store or its technologies.

2. How We Use Personal Information

We may use personal information to:

Process and fulfill orders.
Arrange shipping and provide order updates.
Respond to customer questions and requests.
Administer returns and refunds.
Maintain and improve our website and shopping experience.
Detect and help prevent fraud, security incidents, and unauthorized transactions.
Meet applicable legal, accounting, and recordkeeping obligations.
Carry out other purposes disclosed when information is collected, where permitted by law.

3. Shopify and Third-Party Service Providers

Shopify provides the e-commerce platform used to operate our store.

Shopify and other service providers may process information as necessary to provide website hosting, checkout, payment processing, order management, shipping, security, analytics, and related services, as applicable.

Information may be shared with service providers involved in operating our store, fulfilling orders, processing payments, or providing customer support.

4. Cookies and Similar Technologies

Our website and the services used to operate it may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and provide other features.

The cookies and technologies used depend on our store configuration and the third-party services enabled.

You may be able to control certain cookies through your browser settings or the privacy choices presented on our website. Disabling certain cookies may affect website functionality.

5. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, providing customer support, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

6. Information Security

We use the security features and practices available through our store platform and relevant service providers to help protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights concerning your personal information. These may include requesting access to, correction of, or deletion of certain information, or exercising applicable rights regarding certain data processing activities.

To submit a privacy-related request, contact support@ruiheblg.com.

We may need to verify your identity before responding. Certain information may need to be retained where permitted or required by law.

8. Children's Privacy

Our store is not intended to knowingly collect personal information directly from children in circumstances where parental consent or other legal authorization is required.

If you believe a child has provided personal information inappropriately, contact us so we can review the matter.